PRIVACY POLICY OF FLINT TO FLAME PRODUCTIONS
Flint to Flame Producitons operates the www.flinttoflame.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Flint to Flame website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.flinttoflame.com, unless otherwise defined in this Privacy Policy. Our policy was created with the help of PRIVACY POLICY TEMPLATE and the DISCLAIMER TEMPLATE.
INFORMATION COLLECTION AND USE
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
LOG DATA
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
COOKIES
Cookies are files with small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
SERVICE PROVIDERS
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
SECURITY
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
LINKS TO OTHER SITES
OOur Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHILDREN’S PRIVACY
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
CONTACT US
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
TERMS AND CONDITIONS
PROJECT BRIEF
1. By accepting a proposal or quote from Flint to Flame, you are indicating your agreement to the terms and conditions outlined below. Please note that any personal opinions or subjective criticism regarding the creative content will not impact the terms and conditions, the proposal, the agreed production dates, the total project fee, or the final project fee.
2. YOU: You possess the authority and capability to enter into this contract on behalf of your company or organization. You will supply Flint to Flame with the necessary assets and information that they require to successfully complete the project. It is imperative to provide the requested information and assets in the specified formats and within the designated timeframe. You commit to reviewing our work, offering feedback, and granting approval within the timeframe stated in the production agreement.
3. US: Flint to Flame possesses the experience and capability to execute the services for which you have engaged us. We will carry out these tasks in a proficient and punctual manner. Throughout the entire production process, we will make every effort to meet the designated deadlines. However, it is essential to note that if you have been tardy in providing the assets specified in the production agreement or have not approved or endorsed our work in a timely manner at any stage, we cannot be held accountable for missing external deadlines. Additionally, we assure you that we will maintain strict confidentiality regarding any information you provide us.
PROPOSALS + QUOTES
4. Flint to Flame's proposals and quotes remain valid until the expiration date specified on the proposal document. Once this date has passed, the proposal or quote will expire and we retain the right to:
Cancel the proposal or quote.
Issue a new proposal or quote.
Amend the pricing stated in the original quote.
Revise availability and scheduling.
PRE-PRODUCTION + PRODUCTION
5. Flint to Flame will commence pre-production on your video once the following prerequisites have been met:
You accept and sign the proposal or quote, before the specified expiration date.
Flint to Flame issues an invoice for a non-refundable booking fee of 50% of the total project fee.
Your booking fee has been received and cleared payment.
6. Flint to Flame will collaborate with you to coordinate the production schedule.
The production dates will be confirmed within 7 business days after receiving your booking fee payment.
Please ensure that you inform us during the initial consultation if the intended shoot is scheduled to occur outside of our regular business hours, which are Monday to Friday, from 9:00 AM to 5:00 PM. This notification is necessary before we can provide you with a quote for this project.
Once the scheduled production dates are confirmed, please commence with your arrangements promptly.
Flint to Flame does not provide additional equipment hire, actor hire, or location fees unless it is explicitly mentioned in the proposal or quote we have provided. If you require us to assist in sourcing equipment, actors, or locations for your project, please notify us in writing before the quote is issued. If it becomes evident during pre-production that these costs are required or vital, we will have a discussion with you regarding additional fees.
A fee of $100 per hour will be charged for the time spent by our team in sourcing equipment, actors, and location if the agreed-upon pre-production responsibilities are not met or if there is a request to make these arrangements after the proposal or quote has been issued and accepted.
If additional shoot days are needed for hired actors beyond their originally agreed contract, they will be entitled to receive additional fees, as mutually agreed upon by both parties involved.
PRODUCTION TIMELINE
8.These are the necessary requirements to ensure that the timeline remains on schedule:
You are expected to collaborate with Flint to Flame in order to coordinate and make necessary preparations for production, and strictly adhere to the agreed-upon timeline.
You agree to timely responses to email and phone correspondence within a maximum of three business days.
You ensure your availability for phone correspondence during business hours from Monday to Friday, between 9 am and 5 pm, before the scheduled production dates.
If communication is not maintained, Flint to Flame reserves the right to make certain production decisions.
You are required to request any additional work for a project that goes beyond the original proposal, project scope, or quote. Should you choose to do so, Flint to Flame will provide you with a separate quote. If you accept this quote, it will be added to the final project fee. In the event that you decide to cancel the project before any production activities have begun, you will be charged 60% of the sub-quote along with the initial non-refundable booking fee for the total project. We will send you an invoice for 60% of the sub-quote total, which will be due by the specified date on the invoice.
POST-PRODUCTION
9. Flint to Flame will provide you with a preview link of the project for your feedback and adjustment requests. This contract includes two opportunities for you to request edits or changes before the video media is finalized and delivered. Throughout the process, we kindly request that you submit all requests in writing to insure the change requests are tracked.
The necessary edits to the project, in response to your feedback, will be executed in compliance with the guidelines outlined in the proposal or quote.
Any extra modifications not specified in the initial proposal or quote will result in an additional charge of $100 per hour. We will inform you of any additional expenses and proceed with the task upon receiving your approval. These extra costs will be included in the final project fee.
The project will be completed and prepared for final delivery once you have given approval for the preview edit.
10. The following outline will serve as the post-production schedule.
The initial draft will be delivered within 15 business days after the final production date or as stated in the project brief mentioned above. In the event of any anticipated delays, we will notify you promptly.
You are kindly requested to provide feedback within 5 business days of receiving the initial draft edit (V1.)
The revised edit version (V2) will be provided within 5 business days after receiving your feedback and adjustment requests.
You are expected to provide feedback within 5 business days upon receiving the revised edit (V2.)
If necessary, the next revised edit version (V3) will be provided within 5 business days after receiving your feedback and adjustment requests on (V2.).
You are expected to provide feedback within 5 business days upon receiving the second revised edit (V3.)
The final cut version will be sent to you within 5 business days after we have received your final feedback and adjustment requests.
COMMUNICATION
11. You designate one individual as the primary contact within your company for project discussions.
Flint to Flame will only accept input, feedback, and comments provided solely by the primary contact.
All input, feedback, and comments from other individuals within your organization must be directed through the designated primary contact.
All feedback and adjustment requests must be submitted to us in one email. Please note that we do not accept feedback and adjustment requests in any other format.
You are expected to respond to email and phone inquiries within a maximum of three business days.
You are required to be readily accessible for phone communication during regular office hours leading up to a scheduled production date.
If we do not receive any communication from you within 6 months of the final production date, we will consider the project to be canceled in its entirety and the applicable cancellation fees (as mentioned below) will be enforced.
RESCHEDULE + CANCELLATION
12. In the event that you need to reschedule any previously scheduled production date(s):
Flint to Flame requires a minimum of five business days' notice if you would like to reschedule to a different date.
You will be responsible for covering all expenses related to rescheduling, including but not limited to travel costs for the crew, such as flights, hotels/accommodations, rental cars, meals, contractor deposits, gear/equipment rentals, talent fees, penalties, cancellation fees, reissue fees, and non-refundable expenses.
If notification is provided less than 5 business days in advance, a rescheduling fee of $250 will be added to the final project fee.
For production activities lasting up to 4 hours, if notification is provided with less than 48 hours notice, a rescheduling fee of $500 will be added to the final project fee.
or production activities exceeding 4 hours per day, if notification is provided with less than 48 hours notice, a rescheduling fee of $1000 per day will be added to the final project fee.
13. In the event that you decide to cancel the entire project:
The booking fee includes costs associated with pre-production and project administration, and it is non-refundable.
If you decide to cancel the entire project within 5 business days of the initial scheduled production date, a cancellation fee of 10% of the total project fee, along with the non-refundable booking fee, will be owed.
If the project is cancelled after production activities have started, the entire project fee is still owed and must be received by the due date specified on the final invoice.
If a total project cancellation happens at any point after the commencement of post-production activities, the full project fee remains payable and must be received by the due date specified on the final invoice.
You are not authorized to access or possess any scripts or raw footage generated during this collaboration. The utilization of any content produced by or in collaboration with our team is strictly prohibited.
You will be responsible for covering all expenses related to the cancellation, which include but are not limited to: travel costs for the crew such as flights, hotels/accommodations, rental cars, meals, contractor deposits, gear/equipment rentals, talent fees, penalties, cancellation fees, reissue fees, and non-refundable expenses.
14. Cast and Crew Hire Expenses
If a project is canceled or rescheduled and there is a hire charge, this charge will be added to the total fee owed by the client. This includes costs related to equipment, actors, contractors/freelancers, and location hire.
If there is a need to reschedule the project within 5 business days of the scheduled production date, it is expected that any actors involved in the production will receive financial compensation from you in the amount of 50% of their originally agreed-upon fee.
If the rescheduling of the project takes place within two business days of the scheduled production date, it is expected that any actors involved in the production will be provided with financial compensation. The compensation will amount to 80% of their originally agreed initial fee and will be paid by you.
15. Weather Contingency:
If you need to cancel or reschedule production activities due to expected adverse weather conditions, please notify us. For production activities beginning before 12:00 PM, we kindly request that you inform us of your desire to reschedule or cancel by 5:00 PM, two business days prior to the scheduled production. For production activities scheduled to start after 12:00 PM, we kindly request that you inform us of your desire to reschedule or cancel by 9:00 AM, two business days prior to the scheduled production.
Our hiring policies and fees (Line 14 above) for rescheduling are applicable in case of cancellations or rescheduling due to inclement weather.
17. If it becomes necessary Flint to Flame needs to reschedule a previously agreed-upon production date:
Flint to Flame will reach out to you to coordinate a new production day that aligns with your schedule.
Any expenses related to rescheduling shall be borne by Flint to Flame.
18. In the event that Flint to Flame decides to completely terminate the project:
Flint to Flame will provide a full refund of your booking fee and total project fee, if applicable.
19. In the event that Flint to Flame decides to terminate a portion of the package project:
The total reimbursement will cover the expenses associated with that specific portion. Any work that has been finished or is currently in progress will be invoiced to you.
20. In the event it is necessary to terminate the project entirely due to a technical complication or circumstances that are beyond human influence:
Flint to Flame will provide you with a refund for the payment you made for your booking.
By engaging in this agreement, you hereby consent to refraining from making any claims for damages, as well as desist from initiating any legal proceedings against our organization.
PAYMENT SCHEDULE
21. You agree to make the final payment, as specified on the final payment invoice, once the final preview edit has been approved, and prior to receiving the finalized high-resolution video files.
Once you have approved the preview edit, we will promptly provide you with the final payment invoice.
Once we have received your final payment, we will proceed to deliver the finalized high-resolution video files to you.
You are required to submit the final payment by the designated due date stated on the invoice.
The payment for the entire project is required within 60 days after the completion of the last production shoot day, or before the delivery of the finalized video, whichever occurs first.
A late payment fee of 5% of the total project fee, including any additional fees, will be applicable if the final payment is not received by the due date mentioned on the invoice.
An additional fee of 3% per month will be applied starting from the first day that the final payment becomes overdue.
In the event that a client delays in providing feedback or requests to organize an additional shoot alongside the initial shoot, it is expected that full payment is received within 60 days after the last production shoot day, regardless of the finalization of videos. This policy also applies to packages, where full payment should be received within 60 days following the last production shoot day, regardless of any remaining videos in the package that have yet to be filmed.
In the event that a client experiences a delay in providing feedback, you re not permitted to utilize any project content either online or offline until the final payment has been duly submitted.
LEGAL RIGHTS AND OWNERSHIP
22. First and foremost, it is imperative that you ensure that all textual content, images, or any other form of digital assets that you submit are either in rightful ownership of your esteemed organization or that you possess the necessary permissions to employ them. Upon your provision of such resources, you hereby pledge to indemnify and hold us harmless against any claims from third parties asserting that we are infringing upon their intellectual property rights.
23. We assure you that all components included in the work we deliver are either owned by our team or have been obtained with proper permission. By providing you with text, images, or any other assets, we commit to safeguarding you against any claims made by third parties regarding the use of their intellectual property. As long as payment has been made for the work and this contract remains in effect, we will transfer the final deliverable(s) to you according to the terms outlined below:
The duration of the license is unlimited and is not transferable.
EXCLUSIVITY: The final deliverables are intended for exclusive use by a single organization, namely, yours, throughout the duration of the license agreement.
COPYRIGHT NOTICE: Unless otherwise specified, the exclusive copyright of the produced content belongs to Flint to Flame. It is strictly prohibited to utilize any of the provided preview edits, whether online or offline.
Final media format options include but are not limited to Android Devices, Apple Devices, Facebook, H.264, Instagram, Quicktime .mov, Twitter, Vimeo, YouTube, and JPEG. Required formats will be requested specifically by the client.
DISTRIBUTION FORMAT: Digital download, client-provided hard drive, producer-provided online streaming, uploading to client's streaming platform.
You are granted the permission to utilize your completed high-resolution video both online and offline, and to convert it to any other digital format without encountering any limitations or constraints.
You are strictly prohibited from making any alterations or modifications to the finalized project.
24. We will possess complete rights, ownership, and interest in the unedited media(s) outlined in this agreement, including all associated copyrights. This includes all raw and recorded media files, out-takes, image files, and behind-the-scenes clips. If you later require access to the raw unedited media, you have the option to acquire copyright and ownership for 150% of the total project fee.
25. If you would like to utilize still images from our content, please note that they cannot be modified in any way. Furthermore, it is imperative that the image is properly credited to Flint to Flame by stating "Image from video content by Flint to Flame Productions." These still images can only be taken from the finalized video that is provided to you after we have received the final payment. Please refrain from using stills from preview edits in any capacity.
DISPLAYING OUR WORK
26. We take great pride in showcasing our work, and thus, we reserve the privilege to exhibit all facets of our creative projects, which may include but are not limited to storyboards, production behind-the-scenes still and video, ongoing edits, and the final product, on our portfolio and in the public domain. However, any content that is deemed confidential by you will be excluded from public display. Please make sure to inform us of any such sensitive information.
TALENT RELEASE FORMS
27. You must ensure that all individuals participating in the filming process have provided their consent to be recorded. Unless stated in the production agreement, You will be responsible for obtaining the necessary approvals per your company's established procedures for interviewees, actors, or any personnel present at the filming location. We highly suggest that your company utilize a legally binding talent release form for this purpose.
FILMING PERMISSION AND PERMITS
28. It is the responsibility of the individual or team to ensure that all necessary permits and licenses are obtained prior to filming in both public and private locations. Flint to Flame cannot assume responsibility for any issues or costs related to obtaining permits, fines, or other location-related problems. If rescheduling or cancellation becomes necessary, Flint to Flame's rescheduling and cancellation policy will apply. If assistance is needed in obtaining film permits, a fee of $100 per hour will be charged for the time spent by our team in acquiring the permits.
CREATIVE FREEDOM
29. You have had the opportunity to view our extensive video portfolio and are familiar with the style of work that we are capable of producing. We possess expertise in various creative aspects, including shooting and editing, which are executed at our discretion. However, please be assured that we are fully committed to accommodating your specific needs and preferences. It is our mutual understanding that the media content we deliver will exhibit exceptional quality, artistic production, and encompass various elements such as direction, photography, sound, art, animation, synchronization, and other physical and aesthetic components showcased in our portfolio.
CONTENT MODIFICATIONS
30. Any modifications made to the final deliverable(s) including but not limited to cropping, color adjustments, mirroring, flipping, or pasting to create additional content are strictly prohibited without our express permission. We shall be given the initial opportunity to implement any alterations requested by you. If you choose to proceed with alterations nonetheless, such modifications will be considered as additional use and our corresponding charges will be invoiced to you accordingly.
GRAPHICS AND ANIMATIONS
31. Unless otherwise agreed upon, we do not assume responsibility for the design of custom text or title cards or the addition of any animations for your video. We offer professional services in graphic design and animation, and if you would like us to create new text or title cards, we are able to provide a separate estimation for that.
OTHER IMPORTANT ASSETS
32. Unless otherwise stated in the project brief you are responsible for providing Flint to Flame with all necessary materials to complete the project, including text, images, scripts, storyboards, product props, production notes, music, celebrity talent, creative guidance/supervision, and any related clearances. These materials should be provided in the format requested and within the designated time frame. Additionally, you will be responsible for supplying any track or musical composition(s) and obtaining the necessary rights clearances, unless otherwise specified.
33. It is highly recommended to provide graphic files in an editable, vector digital format. Additionally, photographs should be supplied in a high-resolution digital format. If the option of purchasing stock photographs is chosen, we are able to recommend stock libraries. If assistance in searching for photographs is desired, a separate estimate can be provided for that service.
OVERTIME PAY
34. Overtime will be invoiced at a rate of 1.5 times the regular hourly rate after exceeding 10 hours. The time will be calculated from the crew call time to the completion of wrap, including setup, breakdown, crew meals, and breaks. Any additional hours worked will be incorporated into the final project fee.
INDEPENDENT CONTRACTOR
35. For clarity, we would like to emphasize that you are engaging Flint to Flame as an independent contractor, and we should not be considered as your employee or under a work-for-hire arrangement.
TRAVEL FEES
36. You will be responsible for any additional fees and costs associated with the choice of location, such as admission fees and parking. The initial 50 miles of travel and the first hour of travel from our office in Stuart, FL will be covered. Any time and travel beyond that will be billed separately at a rate of $1 per mile and $25 per hour per person.
LEGAL
37. We will conduct our work in accordance with professional industry standards and in a manner that meets the expectations of someone with appropriate qualifications and relevant experience.
38. There is no guarantee that our work will be completely free of errors and therefore we are unable to accept liability for any damages, such as loss of profits, savings, or other incidental, consequential, or special damages, even if you have advised us about them.
39. Your liability to Flint to Flame will be limited to the amount of fees payable under this contract. You will not be held liable to us or any third-party for damages, including lost profits, lost savings, or other incidental, consequential, or special damages, even if we have advised you of them.
40. In the event that any provision of this contract is deemed unlawful, void, or unenforceable for any reason, it will be considered separate from the rest of the contract and will not impact the validity and enforceability of the remaining provisions.
THE FINE PRINT
41. Neither party is permitted to transfer this contract to any other entity without obtaining prior permission from the other party. It is mutually agreed upon that both parties will comply with all applicable laws and regulations that pertain to our activities specified in this contract. Additionally, we will ensure that our actions do not result in any violation of relevant laws or regulations by the other party.
42. This contract is intended to be a permanent agreement and does not require any additional renewals. In the event that a particular provision within this contract becomes invalid or unenforceable for any reason, all other provisions of the contract will still be binding and enforceable.
43. Although the language used is straightforward, the intentions expressed in this contract are of a serious nature. It is important to note that this document holds legal validity and falls under the exclusive jurisdiction of English courts.